Privacy Policy

Last Updated: January 8, 2026

This Privacy Policy describes how we collect, use, and protect your information when you use our cold email platform. By using our service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account Information

We collect your email address, name, and password when you create an account.

Contact Data

You provide contact information (emails, names, companies) when importing or adding contacts to your lists.

Email Campaign Data

We store your email templates, campaign settings, and sending schedules.

SMTP/IMAP Credentials

Your email server credentials are encrypted and stored securely to send and check emails on your behalf.

2. Email Tracking & Analytics

📊 What We Track:

Email opens (when recipients view your emails)
Link clicks (when recipients click links in your emails)
IP addresses (anonymized for privacy)
Device and browser information (user agent)
Timestamp of opens and clicks
Bounce notifications

Purpose: This data helps you measure campaign performance and understand recipient engagement. All tracking is for your internal analytics only and is not shared with third parties.

IP Anonymization: IP addresses are collected but can be anonymized upon request to comply with GDPR and privacy regulations.

3. How We Use Your Information

To provide and maintain our email sending service
To send emails on your behalf to your contacts
To track email performance and provide analytics
To detect and prevent bounce/spam issues
To improve our service and user experience
To communicate with you about service updates

4. Data Security

We implement industry-standard security measures to protect your data:

Encryption: All sensitive data (passwords, SMTP credentials) is encrypted
Secure Storage: Data is stored in secure databases with access controls
HTTPS: All communications are encrypted via SSL/TLS
Access Controls: Your data is isolated and only accessible to you

5. Data Retention

We retain your data for as long as your account is active. You can:

Delete individual contacts, campaigns, or templates at any time
Request complete account deletion, which removes all your data within 30 days
Export your data before deletion

6. Your Rights

Under GDPR and other privacy laws, you have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data ("right to be forgotten")
Portability: Receive your data in a portable format
Objection: Object to processing of your data
Restriction: Request restriction of data processing

7. Third-Party Services

We do not share your data with third parties except:

Your email service provider (via SMTP) to send emails
Cloud hosting providers for data storage and application hosting
As required by law or legal process

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

8. Cookies & Tracking

We use cookies for:

Authentication and session management
User preferences and settings
Analytics and performance monitoring

You can disable cookies in your browser, but some features may not work properly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Support: support@furnitrack.com

Privacy Requests: privacy@furnitrack.com

✓ GDPR Compliance

This service complies with the General Data Protection Regulation (GDPR) and provides users with full control over their data, including the right to access, rectify, and delete personal information.

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